"New" is Grayed-Out

Get help for specific problems
Posts: 2
Joined: 27 Jan 2023

debra777

Hello. I've used FreeFileSync on my Windows computers for a long time. Today I gave a donation, then put the donation version onto my wife's Windows 11 laptop. When I try to begin creating a "mirror synchronization" set-up, I cannot complete the first step, because the "New" button is grayed-out. If I look under "File", the word "New" is grayed-out there, as well. I have tried opening the program with "open", and also with "Run as administrator". Can anyone suggest how to proceed? Thank you!
User avatar
Posts: 3580
Joined: 11 Jun 2019

xCSxXenon

If it's greyed out, you are already on a blank template
Posts: 2
Joined: 27 Jan 2023

debra777

Hello xCSxXenon,

Thank you! You were right. I got 'er done!

I was trying to follow a YT video, from FFS, and the first step shown was to click on the "New" button. I was trying so hard to "follow the directions" that I didn't open my mind up to other possibilities.

Again... thanks so much! I'm trying to coomplete a backup setup for a wife and for 4 daughters, so I'm looking forward to getting this done. One down and 4 to go! Thanks again!