Problem with last two releases sync stalls

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Posts: 6
Joined: 17 Dec 2018

howard.stokar

Right before completion of a sync...program gets 'stuck'. Here is the error code:
Cannot copy file:

"G:\Itunes\iTunes Media\Music\John Eliot Gardiner\Handel_ Solomon\2-11 Handel_ Solomon - Act 3_ From A.m4a" to
"J:\Itunes\iTunes Media\Music\John Eliot Gardiner\Handel_ Solomon\2-11 Handel_ Solomon - Act 3_ From A.64b1.ffs_tmp".

Error Code 23: Data error (cyclic redundancy check). [CopyFileEx]

This has not only happened with this particular file. Can you advise how to fix. Never had this issue until the last two releases
Posts: 6
Joined: 17 Dec 2018

howard.stokar

I continue to have the problem with a few other files
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Posts: 3583
Joined: 11 Jun 2019

xCSxXenon

That is an error that happens when the data cannot be read from the location, whether it is a storage medium going bad or corrupt files entirely. Try running "chkdsk /f G:" and "chkdsk /f J:" and see if it fixes anything, then try again. I would download and run gsmartcontrol and check the smart data on the drives as well.
Posts: 6
Joined: 17 Dec 2018

howard.stokar

All tests show no problem with drives. See attached png
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Posts: 3583
Joined: 11 Jun 2019

xCSxXenon

Just try copying that file manually