donated USD but says transaction id is missing

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Posts: 3
Joined: 17 Aug 2019

Brandon5150

Payment success but page stuck on "Donation is not yet complete PayPal transaction id missing.

PayPal reciept indicates Transaction ID: 0TL7414689007632T

I bought before I registered, maybe that was a mistake? Sorry, please advise?
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Joined: 9 Dec 2007

Zenju

Looks like PayPal is extremely flaky these days with lots of intermittent errors. Seems to be working again.
Posts: 3
Joined: 17 Aug 2019

Brandon5150

Thank you for the reply. So maybe a stupid question but.. how do I get the donation version now?
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Posts: 7040
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Zenju

You also did get an email confirmation with the FreeFileSync download link? Checked email spam folder of the email account used by PayPal?
Posts: 3
Joined: 17 Aug 2019

Brandon5150

ohh ok I see this was paid via paypal linked to different email. I'm sorry! The error message at the end of the transaction may have been caused by this? Ok thank you for your help.