FreeFileSync Error (Error Cannot move file)

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jimmacmillan
Posts: 4
Joined: 12 Sep 2019

Post by jimmacmillan

I've recently been seeing this error. I've checked both local and remote machines and don't see these files (with File Explorer set to show hidden files):

7:58:17 AM Error Cannot move file
"\\office\Users\James\Documents\My Documents~744c.ffs_tmp" to
"\\office\Users\James\Documents\My Documents.ffs_gui".
Error Code 183: Cannot create a file when that file already exists. [MoveFileEx]


Any idea what's going on?

Thanks
Jim

jimmacmillan
Posts: 4
Joined: 12 Sep 2019

Post by jimmacmillan

Anyone have any thoughts on this error? If it's relevant I'm running the Donation Edition.

Thanks
Jim

jimmacmillan
Posts: 4
Joined: 12 Sep 2019

Post by jimmacmillan

Very frustrated that I paid for this software and it doesn't work properly. I sent en eMail and posted here for help to the developer to no avail.

Very Disappointing :-(
Jim

User avatar
Zenju
Site Admin
Posts: 5244
Joined: 9 Dec 2007

Post by Zenju

This is unlikely to be an FFS issue, but if you want I can have a look at a Process Monitor trace: https://freefilesync.org/faq.php#process-monitor

xCSxXenon
Posts: 239
Joined: 11 Jun 2019

Post by xCSxXenon

Can you manually go into that folder and confirm whether that file exists or not?
Also, you donated, not paid for support.

jimmacmillan
Posts: 4
Joined: 12 Sep 2019

Post by jimmacmillan

Can you manually go into that folder and confirm whether that file exists or not?
Also, you donated, not paid for support. xCSxXenon, 17 Sep 2019, 20:13
As mentioned in the Op "I've checked both local and remote machines and don't see these files (with File Explorer set to show hidden files)".

One would think that with a donation their post wouldn't have to be bumped. Nonetheless I'm not going to argue as I've already moved on.

xCSxXenon
Posts: 239
Joined: 11 Jun 2019

Post by xCSxXenon

Are you able to move that file manually and attempt the sync again?