Failed to activate donation edition

Get help for specific problems
centizen
Posts: 1
Joined: 22 Nov 2019

Post by centizen • 22 Nov 2019, 23:56

Hi all,

I've been using freefilesync for long time and really like the software, happily donated for it. However recently my copy of the software has stopped working.

The message I get trying to open it is:

"Failed to activate FreeFileSync Donation Edition.

The FreeFileSync 10.3 [Donation Edition] was registered to be used by at most 1 user(s), but was recently activated on 6 different machines."

I think I know what the problem is - I am a computer technician for an IT company and carry my copy of freefilesync on my usb toolkit. I've used this software on a lot of different computers, but I am always the only user using it. If the donation edition is not valid for this kind of use I'm happy to do whatever I need to do to get legit, but I don't see any enterprise version of the software, only free and donation.

I'm confused on what to do here and have come to really kind of rely on FFS in my daily work life. I'd donate again if I was able to add more concurrent machines to my current limit, but managing multiple licenses of the donation edition will quickly become a nightmare for me if they all track their usage separately. Ideally I'd prefer if there was some way I could work out a license that doesn't limit the amount of machines I can run.

I'm going to have to run on the free version for now, but I really want the donation features and I'm willing to pay for them.

Let me know if there are any solutions, thanks!

User avatar
Plerry
Posts: 762
Joined: 22 Aug 2012

Post by Plerry • 25 Nov 2019, 11:59

... and carry my copy of freefilesync on my usb toolkit.
Likely, you did not install FFS as a portable type.

User avatar
Zenju
Site Admin
Posts: 5137
Joined: 9 Dec 2007

Post by Zenju • 26 Nov 2019, 18:50

Plerry's right. Newer FFS versions will also warn in situations like these before failing with an error.

msch83at
Posts: 1
Joined: 3 Dec 2019

Post by msch83at • 03 Dec 2019, 11:39

Hello, I have the same problem, so how can I make this work? I "only" have the portable edition, the download page allowed me to download the "portable" or a installer. Shouldn't it work no matter on how many machines as long as I am the only user? Especially because I use VMs a lot this limit gets very annoying.

*EDIT* I donated now again, got now a "newer" version (something i wanted to avoid), now i have to keep track on what machine i use witch version of the program? Isn't this unnecessarily complicated?

stratum
Posts: 2
Joined: 2 Dec 2019

Post by stratum • 05 Dec 2019, 16:05

We have the same problem, except with the additional complication that we do most of our work remotely so the portable version needs to be transferred to the computer (we can't physically plug in a USB). I opened a topic about it here last week: viewtopic.php?t=6804