Lost mtp connection to mobile phone

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Posts: 3
Joined: 1 Sep 2020

laiome

I normally backup my Redmi Note 9 Pro content with FreeFileSync daily.
I have never had problems until I updated to MIUI 12.5. Right after this, it happens almost every time that I lose the mtp connection to the phone during sync...this is the error message I get:

E_WPD_DEVICE_IS_HUNG: The device will no longer respond to input. [IPortableDeviceProperties::GetValues]

I have disabled the automatic usb suspension from the control panel...but the same problem happened again.
I have tried to clear the phone cache before connecting the phone to the pc...but the same problem keeps happening.
Any hint?
Thanks