Problem with long file names

Posts: 8 · pep 9 Jul 2023, 07:04

I get the following error:

Cannot read directory "[97_character_file_name]".

ERROR_FILENAME_EXCED_RANGE: The filename or extension is too long. [FindNextFile]

Im trying to copy into a mounted cryptomator vault if that makes any difference. But windows explorer is able to handle the files fine.

Posts: 8 · pep 9 Jul 2023, 07:07

I am using 12.4 donation edition on windows

Posts: 8 · pep 9 Jul 2023, 07:28

Is there a link to go back to 12.3? The archive doesn't have the Donation editions, and my link only has 12.4.

Posts: 3606 · xCSxXenon 9 Jul 2023, 13:57

You have to maintain your own archive for donation editions

It is incredibly odd that FFS has an issue when File Explorer doesn't... Any special characters in the filename?

Posts: 8 · pep 9 Jul 2023, 18:59

Any way I can be sent 12.3 to the email I made the donation with? It's the same email I used to make this account and post.

12.4 has had this issue since I upgraded and my syncs are not working.

I am syncing many thousands of files, and yes, there are some special characters in some of the paths. Some files/folders have brackets, & signs, hyphens, + signs, and pretty much every other character allowed by windows is used at some point.

But I used 12.3 for years and I've never had this issue with older versions of FreeFileSync.

Posts: 3606 · xCSxXenon 9 Jul 2023, 19:13

"You have to maintain your own archive for donation editions"
The old versions of your donation edition simply do not exist.

I recommend installing 12.3 free edition just to verify if the issue goes away if you revert. Even if it does fix it, I would still reinstall 12.4 after to then verify that the issue comes back after updating

Posts: 8 · pep 9 Jul 2023, 19:38

Reverted back to 12.3 and I still have the same issue.

Noticed something though. Windows explorer opens the file fine (about 100 chars in path so that's expected), but when I move that file with the same folder structure into my Cryptomator vault that's when I get the error.

This happens whether I try to move it with FFS or with Explorer, and it's the same with alternatives to explorer like FreeCommander and Q-Dir too.

So I'm beginning to think this is a Cryptomator issue. Not sure how or why yet.

Thanks for the help, I'm off to the Cryptomator forums

Posts: 3606 · xCSxXenon 9 Jul 2023, 20:54

Anytime, good luck!

Posts: 943 · therube 10 Jul 2023, 15:55

when I move that file with the same folder structure into my Cryptomator vault that's when I get the error

Just what is the directory structure?

But I used 12.3 for years and I've never had this issue with older versions of FreeFileSync.

So 12.3 worked (before) & now 12.3 (also) fails.
So it is said "directory structure" that is different between then & now?

Posts: 8 · pep 10 Jul 2023, 20:05

when I move that file with the same folder structure into my Cryptomator vault that's when I get the error
Just what is the directory structure?
But I used 12.3 for years and I've never had this issue with older versions of FreeFileSync.
So 12.3 worked (before) & now 12.3 (also) fails.
So it is said "directory structure" that is different between then & now? therube, 10 Jul 2023, 15:55

Directory structure was the same. It turned out to be a cryptomator issue.

Posts: 8 · pep 10 Jul 2023, 20:06

I installed Cryptomator with chocolatey, so it didn't include WinFSP and the vault defaulted to opening with WebDAV. That's what made file paths display as too long for explorer/FFS.

Downloaded WinFSP, switched to that and now all is well.

Posts: 1 · ffphx 6 Jan 2024, 10:43

I just wanted to say thank you for taking the time to update this thread. I was having the same issue and resolved it quickly and easily thanks to your extra bit of effort to post the fix here.