Corrupt file downloaded

Posts: 6 · inge12 31 Mar 2016, 04:39

I just donated to Freefilesync to get an ad-free version.

However, my Windows 8 computer refuses to install the file (for donors), claiming it is corrupted.

I downloaded the file a second time, in case there was a problem with the first one, but still no joy.

Any suggestions? (There seems to be no way to contact the owner/programmer.)

Posts: 7282 · Zenju 31 Mar 2016, 11:15

You can check the certificate of the downloaded installer to see if the file is really corrupt or not.

Posts: 6 · inge12 2 Apr 2016, 19:14

What do you mean by "check the certificate"?

Posts: 6 · inge12 3 Apr 2016, 05:27

I run the latest version of Windows 8. I downloaded the program twice, but the Windows 8 installer will not install the program, saying that the setup files are corrupted.

I even tried running it in "Compatibility Mode." Still won't run.

Is there any way to contact the author?

I am not a happy camper! I don't mind paying a bit for a program that works, but this is not right!

I should also note that I checked all the "Properties" that Windows 8 allows me to see, and there's nothing in there about any kind of "certificate.

And I just checked the download link again in case a better file is available, and it says that link has expired!!

I'm going to try the adware file. ...

Posts: 7282 · Zenju 3 Apr 2016, 09:45

Chances are that the file *is* corrupted. To check the certificate, right-click on the file, properties, digital signatures, double-click on a signature. If it says the "digital signature is valid", the file is good, if not, something went wrong during the download.

Posts: 6 · inge12 3 Apr 2016, 18:03

There is not "digital signatures" option in the "File Properties." Not in the regular options, nor the Advanced. (I already checked that.)

Here are the Properties tabs for Win 8:
General

Compatibility

Security
[This is where I would expect to find "Digital Signatures" but they are non-existent.]

Details
[This would be another likely place to find a digital signature. ]

Previous Versions

This is how it looks:

Posts: 6 · inge12 3 Apr 2016, 18:05

I should mention that the regular version of the file downloads and installs just fine on the same computer.

It is only the "Donor" version that has this problem. I haven't tried actually using this latest version, but I have used FreeFileSync on another computer in both Ubuntu and Windows Vista.

It's a great program, and I don't mind contributing. Am just bummed at wasting time on this file.

Posts: 7282 · Zenju 3 Apr 2016, 19:07

The downloaded installer is incomplete (file size is only 2.74 MB instead of 10 MB).

Posts: 6 · inge12 4 Apr 2016, 06:41

That would explain it!

So how do I get access to another download?

Posts: 7282 · Zenju 4 Apr 2016, 11:11

So how do I get access to another download?inge12

Write me an email (use the email at the bottom of the FFS homepage) and I'll send you a new link.