Errors with FTP scan and sync

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Posts: 4
Joined: 11 May 2017

alxvol

Hi,

I get errors when I try to scan my web site folder:
Cannot open directory "ftp://xxx/httpdocs/administrator/components/com_chronoforms5/chronoforms/actions/co_listener".
CURLE_RECV_ERROR: OpenSSL SSL_read: SSL_ERROR_SYSCALL, errno 10054 [curl_easy_perform]
When I click Retry the scanning continues in normal mode. But after some time I get the same error on another folder or error with another message:
CURLE_SEND_ERROR: SSL_write() returned SYSCALL, errno = 10053
250 CWD command successful. [curl_easy_perform]
Maybe it is possible to add number of retry attempts option in config or I can solve my problem in a different way.

thx.
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Posts: 7283
Joined: 9 Dec 2007

Zenju

Posts: 4
Joined: 11 May 2017

alxvol

Yes, after installing the current beta I have the same errors with the same folders.

Also I have next errors:
CURLE_SEND_ERROR: SSL_write() returned SYSCALL, errno = 10053
229 Entering Extended Passive Mode (|||11259|) [curl_easy_perform]
and
CURLE_TOO_MANY_REDIRECTS: SSL_write() returned SYSCALL, errno = 10053 [curl_easy_perform]
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Posts: 7283
Joined: 9 Dec 2007

Zenju

Couldn't find much about this error, except mentioning of "general network instability".

10053 = WSAECONNABORTED
An established connection was aborted by the software in your host machine.

10054 = WSAECONNRESET
An existing connection was forcibly closed by the remote host.
Posts: 4
Joined: 11 May 2017

alxvol

Yes, I think that the problem is in hosting, but I can't change it. That's why I think that the number of retry attempts option would solve my problem. Or if I had the ability to rescan only elements with an error.

In the options I found "Automatic retry on error" section, but I don't understand when these options are used. I set Retry count and Delay, but it doesn't help.
Posts: 1
Joined: 26 Jan 2018

914tom

Hello, since upgrading to 9.7 I have the same problem:
CURLE_OPERATION_TIMEOUT: FTP response timeout

I never had this problem with older versions and as the machines are on the same LAN I do not think that there should be major latency issues!

Are there any changes on this FTP code between 9.6 & 9.7?
Posts: 4
Joined: 11 May 2017

alxvol

I checked one of my old sites with 9.7 version and have the same errors.

For another site, I solved my problem by changing ftp server from original Windows to FileZilla.

Maybe the problem is not quite the same, but I still think it would be useful if I could turn on something like an auto retry mode or set timeout of transfer operation, because when I click retry button the same files processed successfully and scanning continue.

This is not so convenient if you have 1000 files and 100 of them break with the error.

This could be a simple and quick solution, I think.