FreeFileSync 10.8 donation edition could not installed due to missing setup.key

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Posts: 1
Joined: 3 Feb 2019

Krm

Hello support team.
I donated today 30Euros for the usage of FreeFileSync.
I downloaded the file for WIN10 from the provided link.
The download was sucesfull.
I tried to install the new version 10.8 and got the following error message:
Exception: Installer can not load require file:
C:\users ... FreeFileSync_10.8_[Donation_Edition]_Setup.key
In the zip file the setup.key file ias available in // to the *.exe file.
May I get some help what to do respectively an update if necessary.
Thanks in advance + Greetings
Krm
User avatar
Posts: 143
Joined: 8 Mar 2017

Radish

You need to do the following:

(1) Extract all the content of the zip file you downloaded into a single folder. So that will be two files in that folder: FreeFileSync_10.8_[Donation_Edition]_Setup.exe (and) FreeFileSync_10.8_[Donation_Edition]_Setup.key

(2) Then from inside that folder launch the Setup exe file and it should automatically find the Setup Key in the same folder and use it during the install.

At least that is what I do on Windows 7 and it works fine.