Error - file not found (portable version)

Posts: 6 · TowerBR 10 Oct 2021, 15:32

Hi,

I'm using the donation version, and trying to install the portable version inside a cppcryptfs encrypted volume. I have other portable applications running smoothly within that volume.

However, at the end of the installation I get the error:

: 21-10-10_12-26-56__Idle.png (8.41 KiB) Viewed 806 times

The executable file is in the freefilesync folder, and I get the same error if I click directly on it to run it.

Any ideas?

Posts: 943 · therube 11 Oct 2021, 15:00

Were all of the files, including the files within the subdirectories, extracted from the ZIP.

\FreeFileSync\FreeFileSync.exe is only a "stub" (if you will), that calls (a) \FreeFileSync\Bin\FreeFileSync*.exe, so both (in addition to all else that was in the ZIP) need to exist.

Posts: 6 · TowerBR 11 Oct 2021, 18:51

Yes I tried extracting from zip and also using the installer. All files are there.

I tried to click directly on bin/FreeFileSync_x64.exe and got:

: 21-10-11_15-37-05.png (10 KiB) Viewed 778 times

I checked the dump file and:

*******************************************************************************

*                                                                             *

*                        Exception Analysis                                   *

*                                                                             *

*******************************************************************************





KEY_VALUES_STRING: 1



    Key  : Analysis.CPU.mSec

    Value: 1874



    Key  : Analysis.DebugAnalysisManager

    Value: Create



    Key  : Analysis.Elapsed.mSec

    Value: 20059



    Key  : Analysis.Init.CPU.mSec

    Value: 655



    Key  : Analysis.Init.Elapsed.mSec

    Value: 32901



    Key  : Analysis.Memory.CommitPeak.Mb

    Value: 71



    Key  : Timeline.OS.Boot.DeltaSec

    Value: 27827



    Key  : WER.OS.Branch

    Value: vb_release



    Key  : WER.OS.Timestamp

    Value: 2019-12-06T14:06:00Z



    Key  : WER.OS.Version

    Value: 10.0.19041.1



    Key  : WER.Process.Version

    Value: 11.14.0.0





NTGLOBALFLAG:  0



PROCESS_BAM_CURRENT_THROTTLED: 0



PROCESS_BAM_PREVIOUS_THROTTLED: 0



APPLICATION_VERIFIER_FLAGS:  0



CONTEXT:  (.ecxr)

rax=0000000000000000 rbx=000000133bb4c6c0 rcx=0000000000000000

rdx=0000000000000000 rsi=000000133bb4cf10 rdi=000000133bb4bb00

rip=00007fff4f524f99 rsp=000000133bb4ac80 rbp=000000133bb4b360

 r8=00007fff4f262cb0  r9=0000000000000108 r10=00007fff4f8af0b0

r11=0000013fdf828960 r12=0000000000000000 r13=000000133bb4ade8

r14=000000133bb4bb00 r15=000000133bb4bc68

iopl=0         nv up ei pl nz na po nc

cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000206

KERNELBASE!RaiseException+0x69:

00007fff`4f524f99 0f1f440000      nop     dword ptr [rax+rax]

Resetting default scope



EXCEPTION_RECORD:  (.exr -1)

ExceptionAddress: 00007fff4f524f99 (KERNELBASE!RaiseException+0x0000000000000069)

   ExceptionCode: e06d7363 (C++ EH exception)

  ExceptionFlags: 00000001

NumberParameters: 4

   Parameter[0]: 0000000019930520

   Parameter[1]: 000000133bb4f788

   Parameter[2]: 00007ff6470a42b8

   Parameter[3]: 00007ff646310000



PROCESS_NAME:  FreeFileSync_x64.exe



ERROR_CODE: (NTSTATUS) 0xe06d7363 - <Unable to get error code text>



EXCEPTION_CODE_STR:  e06d7363



EXCEPTION_PARAMETER1:  0000000019930520



EXCEPTION_PARAMETER2:  000000133bb4f788



EXCEPTION_PARAMETER3:  00007ff6470a42b8



EXCEPTION_PARAMETER4: 7ff646310000



STACK_TEXT:  

00000013`3bb4ac80 00007ff6`46c47530     : 00007ff6`46d34570 00000013`3bb4bc68 0000013f`00000100 00000000`00000000 : KERNELBASE!RaiseException+0x69

00000013`3bb4ad60 00007fff`51c91456     : 00000000`00000003 00007fff`00000008 68040004`00000000 00000013`3bb4cf10 : FreeFileSync_x64+0x937530

00000013`3bb4ae40 00007ff6`469ea519     : 0000013f`df89ad10 0000013f`df89ad10 00000000`00000000 00007ff6`4710a540 : ntdll!RcConsolidateFrames+0x6

00000013`3bb4fe10 00007ff6`469bec68     : 0000013f`df89ad10 00007ff6`4710a540 00000000`00000001 00000000`00000000 : FreeFileSync_x64+0x6da519

00000013`3bb4fe50 00007ff6`46c418a6     : 00000000`00000001 00007ff6`46c4191d 00000000`00000000 00000000`00000000 : FreeFileSync_x64+0x6aec68

00000013`3bb4fe80 00007fff`50107034     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : FreeFileSync_x64+0x9318a6

00000013`3bb4fec0 00007fff`51c42651     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x14

00000013`3bb4fef0 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21





SYMBOL_NAME:  freefilesync_x64+937530

MODULE_NAME: FreeFileSync_x64

IMAGE_NAME:  FreeFileSync_x64.exe

STACK_COMMAND:  ~0s ; .ecxr ; kb

FAILURE_BUCKET_ID:  CPP_EXCEPTION_e06d7363_FreeFileSync_x64.exe!Unknown

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

IMAGE_VERSION:  11.14.0.0

FAILURE_ID_HASH:  {3ae35cce-58d0-b2ef-561e-92cb8f91da81}



Followup:     MachineOwner

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Posts: 943 · therube 12 Oct 2021, 16:51

And you've tested that you can run the program successfully outside of the encrypted volume?

Posts: 6 · TowerBR 17 Oct 2021, 17:02

And you've tested that you can run the program successfully outside of the encrypted volume? therube, 12 Oct 2021, 16:51

Yes, copying the folder out of the encrypted volume the program runs perfectly.

Yes, I know it sounds like a cppcryptfs problem, but as I said, there are other portable programs running perfectly within this same volume.

Posts: 6 · TowerBR 23 Oct 2021, 17:38

@zenju, any ideas about this error?

Posts: 7049 · Zenju 4 Nov 2021, 09:05

cppcryptfs is based on Dokany, which is missing symlink support:
https://github.com/dokan-dev/dokany/issues/343

So same issue like: https://github.com/jetwhiz/encfs4win/issues/130

Reporting ERROR_FILE_NOT_FOUND instead of ERROR_CALL_NOT_IMPLEMENTED or the like is a Dokany bug.

Posts: 7049 · Zenju 4 Nov 2021, 10:35

I've implemented a workaround for volumes that don't support symlinks (like Dokany-based ones). Should be fixed for the next release:
https://www.mediafire.com/file/ddbiyosgfjn5yta/FreeFileSync_11.15_%255BBeta%255D_Windows_Setup%252811%2529.exe

Posts: 6 · TowerBR 4 Nov 2021, 18:40

I've implemented a workaround for volumes that don't support symlinks (like Dokany-based ones). Should be fixed for the next release:
https://www.mediafire.com/file/ddbiyosgfjn5yta/FreeFileSync_11.15_%255BBeta%255D_Windows_Setup%252811%2529.exe Zenju, 04 Nov 2021, 10:35

Thanks, but it still didn't work. (see attached images)

Error during installation:
"Cannot read file attributes"
"ERROR_DIR_NOT_ROOT: The folder is not a subfolder of the root folder. [GetVolumeInfomration]"

Error when trying to run the "primary" executable:
"The installation files are corrupted. Please reinstall FreeFileSync.
The installation was registered on a different operating system."

Error when trying to directly run the 64-bit executable:
"The installation files are corrupted. Please reinstall FreeFileSync.
The installation was registered under a different operating system."