Error traversing directory: Access is denied

Get help for specific problems
Anonymous

Post by Anonymous • 20 Feb 2011, 15:53

Hi,
i'm getting this error every time. when ignoring it (repeatedly) the job gets
done.
any ideas?

Error traversing directory:
"C:\Users\AG\AppData\Local\ElevatedDiagnostics"
Windows Error Code 5: Access is denied.

using win7, 64bit

User avatar
Zenju
Site Admin
Posts: 4634
Joined: 9 Dec 2007

Post by Zenju • 20 Feb 2011, 16:58

You may try running in admin mode, if that doesn't work, you'll have to take a
look at folder security settings to check why access is denied.

riveroak
Posts: 2
Joined: 12 Aug 2011

Post by riveroak • 13 Aug 2011, 02:42

First, I want to say that I love FreeFileSync. It is a terrific program. My
only problem with it is that I am getting the same error message:
"\AppData\Local\ElevatedDiagnostics" Windows Error Code 5: Access is denied.
This error message pops up after I click on Compare. I have full owner rights
to all folder/files on my C-Drive. I have tried to use the filter option in
FreeFileSynch to prevent this error, but I still get the error. I am using
Windows 7 64-bit. This is a minor inconvenience, but if you could find a fix
for this it would be much appreciated. Thank you.

User avatar
Zenju
Site Admin
Posts: 4634
Joined: 9 Dec 2007

Post by Zenju • 15 Aug 2011, 16:20

Are you using the most recent version of FFS? I don't get an access denied for
%AppData%\Local\ElevatedDiagnostics on Win7 x64.

> I have full owner rights to all folder/files
This is often not sufficient. Some folders, notably the junction points in
%userprofile%, have security settings such that they cannot be accessed.

riveroak
Posts: 2
Joined: 12 Aug 2011

Post by riveroak • 15 Aug 2011, 16:54

The problem is resolved, although I'm not sure how. I was having some home
network access problems with my laptop and I changed some sharing permissions.
The next time I ran FFS I no longer got the error message and it has been fine
for the past two days. I don't know if the home network sharing permission
changes had anything to do with it. I'm just happy that I am no longer getting
the error message. FFS is now operating beautifully. I was trying to decide
between FFS and SecondCopy. I just uninstalled SecondCopy. I much prefer FFS.
Thanks.

warygary
Posts: 1
Joined: 18 Apr 2013

Post by warygary • 18 Apr 2013, 23:15

I found the cause for my Error Code 5 problems. Somehow, the permissions on sync.ffs_db had changed so that my username had no control without upgrading to administrator status. The way I found it was that the files I had copied from the remote system had the same permissions and I had to use administrator status just to edit them. I got suspicious and started running through all my folders making sure that they were all inheriting permissions properly. Several files and folders were not, including sync.ffs_db. Once I reset the permissions to what they should be, I could use FFS without administrator mode.