Can't backup Outlook.pst

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Posts: 2
Joined: 1 Jul 2006

jaspov

I am running Windows 7 X64 and FreeFileSync 6.2. Freefilesync works great except it alwas fails on outlook.pst, even when I closed outlook as outlook is notorious for staying open in the background. I thought shadow copy would solve it but it doesn't for me obviously. Searched and I found some users with .ost issues who changed a shadow copy registry setting but .pst is not in the registry. also the shadow copy services are set to manual and not disabled

Here is the error I receive (In Dutch, I translated between brackets)
Het bestand is in gebruik door een ander proces: (file is in use by another process)
Microsoft Office Outlook, "C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE"

Kan de Volume Shadow Copy Service niet benaderen. (can't approach shadow copy service)

The caller does not have sufficient backup privileges or is not an administrator.
Access is denied.
HRESULT: 0x80070005 Volume: "\\?\D:\"
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Posts: 7058
Joined: 9 Dec 2007

Zenju

> The caller does not have sufficient backup privileges or is not an administrator.

This should be rather self-explanatory: You need to run FFS elevated.
Posts: 2
Joined: 1 Jul 2006

jaspov

Thanks Zenju. I have an admin account, does this mean I should run as admin, is it that simple? Will try right away :-)

Update: that was it! officially feeling dumb now but appreciate you helping out :-) Will now google for a way to disable uac for this app so I can backup silently