Donation problem

Discuss new features and functions
Posts: 2
Joined: 6 Mar 2022

ericclapton

Hi ffs,
I donated $3 but never received an e-mail with the ffs donation edition. Should I donate more?
Thanks,
Eric
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Posts: 4056
Joined: 11 Jun 2019

xCSxXenon

That should work. How did you donate, Paypal or other? Make sure to check your junk/spam and double check that you are using the correct email.
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Site Admin
Posts: 7211
Joined: 9 Dec 2007

Zenju

There are (only) two possible reasons if you didn't receive an email including the download link for the Donation Edition:

Potential issue 1: The email ended up in the spam folder.
Potential issue 2: The email is sent to the address associated with the PayPal account. Often this is a second email address that is not monitored by the donor.
Posts: 2
Joined: 6 Mar 2022

ericclapton

Thank you both. Potential issue 2 above explains what happened. Any way to correct?

EC
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Joined: 9 Dec 2007

Zenju

Thank you both. Potential issue 2 above explains what happened. Any way to correct? ericclapton, 08 Mar 2022, 21:30
Just check the mail on the second email account registered at PayPal? Or do you mean how to change the email address set up in PayPal?