Installationsproblem

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Joined: 11 Aug 2022

Günther Schumann

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After the program starts, the following message appears, see appendix.

Please help, thanks.
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Zenju

This doesn't look like it's the latest FFS version.
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redd

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Both of the Windows donation editions (v11.23 portable and not) linked in the donation email kick out this error when running FreeFileSync.exe post installation. Just to be clear, this prevents use of the software. The process terminates immediately after clicking OK.
edit: the fix, for me at least, was to enable and start the Windows Management Instrumentation service. Device telemetry I guess huh? Might wanna add that into the list of donator 'benefits' on the FAQ...
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Zenju

Fixed!
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therube

What was the issue?
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Zenju

What was the issue? therube, 22 Aug 2022, 18:50
        if (hr == WBEM_E_NOT_FOUND ||
             hr == E_NOINTERFACE    ||
             hr == HRESULT_FROM_WIN32(ERROR_SERVICE_DOES_NOT_EXIST) ||
             hr == HRESULT_FROM_WIN32(ERROR_SERVICE_DISABLED) ||
             hr == HRESULT_FROM_WIN32(ERROR_SERVICE_NOT_IN_EXE) || //https://freefilesync.org/forum/viewtopic.php?t=8140
             hr == RPC_E_INVALID_HEADER, //broken WMI: https://docs.microsoft.com/en-us/answers/questions/146551/wmic-stopped-working-on-windows-10-2004.html
             hr == WBEM_E_INVALID_NAMESPACE) //system corruption? https://freefilesync.org/forum/viewtopic.php?t=9260
             throw SysErrorWmiUnavailable(formatSystemError("IWbemServices::ConnectServer", hr));
"hr" is HRESULT_FROM_WIN32(ERROR_SERVICE_DISABLED), but the exception is not thrown. Why? I actually had to debug to see the typo. And there's not even a compiler warning about it...