12.2 installer - ERROR_NOT_SUPPORTED: The request is not supported. [DuplicateHandle]

Get help for specific problems
Posts: 12
Joined: 18 May 2022

ladarrius

Hello,

I just got this error during install:
Capture.PNG
Capture.PNG (23.13 KiB) Viewed 523 times
Information:
Win10x64 22H2
installer: FreeFileSync_12.2_Windows_Setup.exe (SHA256: 7ABFF7004A4DBAC4E6D1F333675B3BB7AFC14AEDAFAF266E46CA5463E045F015)
existing version 12.1 - installing to upgrade that

I was unable to reproduce in a VM, tried installing 12.2 directly, and tried installing 12.1 then immediately installing 12.2
Posts: 1038
Joined: 8 May 2006

therube

(I'll just note that the hash matches.)
User avatar
Posts: 4056
Joined: 11 Jun 2019

xCSxXenon

So 12.1 installed fine?
User avatar
Site Admin
Posts: 7211
Joined: 9 Dec 2007

Zenju

Are you able to reproduce this error?
Posts: 12
Joined: 18 May 2022

ladarrius

to answer both questions:

12.1 was previously installed fine. i did not first uninstall it before installing 12.2.

i have not reproduced this error. things i've tried:
1. windows sandbox (no existing FFS), install 12.2
2. windows sandbox, install 12.1, then immediately install 12.2
3. on a different computer, with pre-existing 12.1 FFS and identical configuration, install 12.2 (no uninstall first)
4. i ran the 12.2 installer again on the original computer that gave the error, without first uninstalling the 12.2 that gave the error. no error this time.

do you think it should be fine for now or would you advise i uninstall FFS on the problem computer and re-install 12.2 just to be safe?

thanks.
User avatar
Posts: 4056
Joined: 11 Jun 2019

xCSxXenon

Probably fine. Restarting the computer probably would have fixed it honestly. Computers can be weird
Posts: 12
Joined: 18 May 2022

ladarrius

ok thanks!