Cloud Backup

Get help for specific problems
Posts: 1
Joined: 10 Aug 2023

masadfarooq

Dear ALL,
I am trying to make backup on cloud.
Putting hostname, username and password. Every time i try to connect i am presented with errors attached here with. If any one can help? Please note i have created FTP user and using its username and password for connection purpose.

Thanks in Advance.
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Posts: 4946
Joined: 11 Jun 2019

xCSxXenon

Well the connection seems to be fine, since the server is returning that error. There is something wrong with the credential setup. Most of the time "/' isn't going to be accessible by any normal users, since that is typically the system root location. Are any of your locations set to access that root folder?