Problem with special characters on Linux

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Posts: 4
Joined: 25 Sep 2023

vince99

Hello, first of all, thank you for this well-made software.

However, I have an issue when trying to use it.

I am using Linux Mint 20.2 Uma.
I am trying to synchronize folders from my computer to an external hard drive (WD 3TB in NTFS).
FFS seems to recognize special characters in the source but not in the destination.
Image

When I type "locale" in the terminal, the response is:
vince@vince-NUC10i3FNH:~$ locale
LANG=fr_FR.UTF-8
LANGUAGE=fr_FR
LC_CTYPE="fr_FR.UTF-8"
LC_NUMERIC=fr_FR.UTF-8
LC_TIME=fr_FR.UTF-8
LC_COLLATE="fr_FR.UTF-8"
LC_MONETARY=fr_FR.UTF-8
LC_MESSAGES="fr_FR.UTF-8"
LC_PAPER=fr_FR.UTF-8
LC_NAME=fr_FR.UTF-8
LC_ADDRESS=fr_FR.UTF-8
LC_TELEPHONE=fr_FR.UTF-8
LC_MEASUREMENT=fr_FR.UTF-8
LC_IDENTIFICATION=fr_FR.UTF-8
LC_ALL=

Everything seems fine on that end
Do you have any idea about the source of the issue?
Thank you.
User avatar
Posts: 4866
Joined: 11 Jun 2019

xCSxXenon

Are you sure the filenames aren't actually like that in the destination?
Posts: 4
Joined: 25 Sep 2023

vince99

@xCSxXenon thank you so much, I did not even verify!
You're right, the name is already altered as soon as it's copied to the hard drive.
I don't understand it.
Sometimes I can modify it manually, for accents, and sometimes not, for 'colons.'
In any case, FFS is not responsible for the error.

The question now is why I have this error during copying.
I'm going to ask my question in the Linux forums.
Thank you for your help.
Sorry for posting off-topic questions in the forum.
Posts: 1202
Joined: 8 May 2006

therube

No idea but...
If you log in and execute:

export LC_ALL=en_US.UTF-8
export LANG=en_US.UTF-8
export LANGUAGE=en_US.UTF-8

then re-mount the share with -o iocharset=utf8
https://community.wd.com/t/odd-character-filenames-dont-copy-when-drive-is-mounted/93480
(And of course, you'd want to use FR... rather then EN...)
Posts: 4
Joined: 25 Sep 2023

vince99

Thank you, therube, I've donewhat you suggested and unfortunately, nothing changes.
I've also used 'ntfs-3g,' I've verified that my hard drive is mounted with the NTFS file system via FUSE, which already includes the utf8 option, etc.
I still have this problem with accents (éàèç'...) whenever I copy to my hard drives. These characters are still replaced by ___. It's a mistery to me..
Posts: 4
Joined: 25 Sep 2023

vince99

Thank you, therube, I will try that. It takes me some time because I'm not used to typing code, finding the mount points, etc. I just have one additional piece of information since the last time: if I move the files one by one, special characters are respected without any problem, but when I move them in batches, the issue occurs.