How to move Bussiness version to new computer ?

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Posts: 3
Joined: 1 Jun 2024

Blq

As title , i was bought a license business version for 1 computer . The computer broken then i want to move license to new computer .
Please help me .
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Posts: 4866
Joined: 11 Jun 2019

xCSxXenon

I can only speak on my previous experience with the donation version but try going to the unique URL you got when purchasing. There may be a spot to deactivate the previous license usage allowing you to install it on the new device.
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Posts: 7505
Joined: 9 Dec 2007

Zenju

Delete the device on the device management page, then install on the new device. The page is reached via the link sent via email earlier.
Posts: 3
Joined: 1 Jun 2024

Blq

Nothing work . I don't understand why the admin manage license by this way .
I was tried to remove the license on management page 1 June 2024 . It said that " The device can't be removed before 21st June 2024" .
28 June 2024 i try to remove and it said that " The device can't be removed before 17st July 2024" .

I also tried to remove the application ( move app to trash ) on current device but i got same issue when try to install it on new device .
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Joined: 9 Dec 2007

Zenju

I believe you've *used* the old installation *after* marking as removed on the old device, which is then considered as a new installation, thous the new wait time.
Posts: 3
Joined: 1 Jun 2024

Blq

I removed the version FreeFileSync_13.6 on old device . After that follow the link on the email which last time i used to order the license to download FreeFileSync_13.7 .
If i remove license by wrong way . Could you please guide me to manually remove it on old device ?
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Posts: 7505
Joined: 9 Dec 2007

Zenju

I've manually marked the device as deleted once more. Remove and do *not* use FreeFileSync 13.6 on your old device anymore. You may now install on the new device.