Message FreeFileSync_x64.exe Installation files are corrupted Please reinstall Consistency check failed

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Posts: 3
Joined: 26 Jun 2024

soft_freefilesync

Hello,
When I want to run the application on my third computer the program wont start and show following message.

I have test and have the problem with both "FreeFileSync 13.7 [Donation Edition] Windows" and FreeFileSync 13.7 [Donation Edition] Windows Portable (ZIP) edition.
When I want to run FreeFileSync.exe on my third computer I receive error bellow, I can run software on 2 computers but not the last one. The problem occur only with FreeFileSync_x64.exe, the file RealTimeSync_x64.exe is opening without any proble.

How I can correcting this problem or troubleshoot it ?
Regards


PC = Windows 10 22H2 (OS Build 19045, 4929)
SandBox = Windows 11 22H2 (OS Build 22621, 3737)
VM = Windows 10 22H2 (OS Build 19045, 4929)

---------------------------
An exception occurred
--------------------------
Installation files are corrupted. Please reinstall
Consistency check failed.
WV: 9225940661374099494
---------------------------
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IsInstalled.jpg
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Posts: 7505
Joined: 9 Dec 2007

Zenju

CRYPT_E_SECURITY_SETTINGS: The subject hash or publisher wasn't explicitly trusted and user trust wasn't allowed in the safer authenticode flags.
This is coming up during executable signature check. Perhaps the following helps: https://answers.microsoft.com/en-us/windows/forum/all/windows-update-could-not-search-for-new-updates/a8893cf3-1b89-4c71-b60d-d5fae94ef013
Posts: 3
Joined: 26 Jun 2024

soft_freefilesync

Hello,
Thanks for your answer, Safer key doent exist on my system, another idea ?
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\SystemCertificates\TrustedPublisher\Safer]
Regards
Posts: 3
Joined: 26 Jun 2024

soft_freefilesync

Hello,
Il have deleted all my local profile and all is working properly now.
Thanks for your help.
Regards