One Touch Seagate Ext HDD Error: Access Denied

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Posts: 2
Joined: 31 Oct 2024

montefiori

Hello! First time user here trying to compare file contents of two files, one from a WD Passport 2626 and another from a One Touch Seagate. At first I would select each file and FreeFileSync would freeze and eventually I would have to force close it. I then tried comparing a random file from my computer with a file from the WD Passport, and it ran perfectly. When I went back to try to compare the two external hard drives I would get an "Access Denied" error when trying to select anything from the One Touch Seagate.

Sorry for the long winded explanation. Any help on what I can do from here would be greatly appreciated as I am fairly tech illiterate. Thanks!
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Posts: 4866
Joined: 11 Jun 2019

xCSxXenon

It sounds like the One Touch Seagate might be failing! Download GSmartControl and check the health attributes of that drive
Posts: 2
Joined: 31 Oct 2024

montefiori

Thank you for that suggestion. I downloaded it and found there were no issues with the drive, however I believe the usb port I was using lacked the power to run both of the drives concurrently. This solved my issue. Thanks again!
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Posts: 4866
Joined: 11 Jun 2019

xCSxXenon

Thank you for that suggestion. I downloaded it and found there were no issues with the drive, however I believe the usb port I was using lacked the power to run both of the drives concurrently. This solved my issue. Thanks again! montefiori, 01 Nov 2024, 01:10
Yep! I've seen that before. I've had people using two or more external HDDs on a non-powered USB hub with a mouse, and then the mouse gets laggy when transferring files LOL