EXE installer for business edition

Get help for specific problems
Posts: 4
Joined: 25 Nov 2024

aburden5

Hi, I have the business installer for 13.7 and when I try to use the "auto-update" feature to upgrade to 14.2 I get an error that may be related to my company's security protocols. I can't find a way to download an EXE version of the installer, since the website only seems to have a new-purchase option (i.e., I don't see a way for existing business users to log in and download the latest version. Can you point me to a way to get that file?

Thanks much
User avatar
Site Admin
Posts: 7505
Joined: 9 Dec 2007

Zenju

See the about dialog.
Posts: 4
Joined: 25 Nov 2024

aburden5

ah I see that. Thank you for the quick reply!

I recommend adding the download option to the Help dropdown itself or maybe change the text in that dialog. It isn't clear that clicking the "Thank you, X, for your support" will get you to the EXE download.