Cannot write file

Posts: 15 · 2635599 26 Aug 2025, 17:43

I have 3 backup sets and no mater which one I run I get the below. I'm running FFS 14.4 on BlueStar Linux which is Arch based. System fully updated and not seeing any issues with anything else. This is a recent install and I've had FFS on BlueStar before without any issues. Syncing the files seems to be working just fine it's just that I keep getting that error.

09:44:46 AM    Error    Cannot write file "/home/cccp64/.config/FreeFileSync/Logs/Master Backups 2025-08-26 094342.967.log".

        Cannot get process information.

        Operating system release could not be determined.

Posts: 7523 · Zenju 23 Sep 2025, 10:04

Can you post the contents of /etc/os-release and output of "lsb_release --id -s"

Posts: 15 · 2635599 23 Sep 2025, 11:47

Here';s the info.

NAME="Arch Linux"

PRETTY_NAME="Arch Linux"

ID=arch

BUILD_ID=rolling

ANSI_COLOR="38;2;23;147;209"

HOME_URL="https://archlinux.org/"

DOCUMENTATION_URL="https://wiki.archlinux.org/"

SUPPORT_URL="https://bbs.archlinux.org/"

BUG_REPORT_URL="https://gitlab.archlinux.org/groups/archlinux/-/issues"

PRIVACY_POLICY_URL="https://terms.archlinux.org/docs/privacy-policy/"

LOGO=archlinux-logo

Arch

Posts: 7523 · Zenju 23 Sep 2025, 13:08

Is the error above still reproducible? I'm not getting it with bslx-6.16.8-2-2025.09.20-x86_64.iso

Posts: 15 · 2635599 23 Sep 2025, 15:57

I will test later when I have files to sync. I have already done my sync for the day. I did have to remove the three files associated with lsb-release so I could reinstall it cause when I first ran it there was no output from that command. I'm hoping now that I actually get the Arch output it solves the issue.

Posts: 7523 · Zenju 23 Sep 2025, 16:09

when I first ran it [lsb_release] there was no output from that command. 2635599, 23 Sep 2025, 15:57

This was the cause for the error! However FFS does check the exit code. This means "lsb_release --id -s" returned empty, but still set exit code to 0, meaning "success". This shouldn't be possible. Any idea what caused lsb_release to behave this strangely?

Posts: 15 · 2635599 23 Sep 2025, 16:30

I just deleted 10 gigs of files from Backups and ran the FFS Master Backup and no error now. Thanks much appreciated.

As for why the check showed nothing I honestly could not tell you. Can permissions have anything to do with it? I ask cause BlueStar I'v noticed can have permission issues. I actually had to push for the dev to use 1000 for the user ID instead of 1001.