Business Registration Locked out on Windows

[djcaetano]

Hi,

I am using FreeFileSync on a Windows virtual machine to sync user file data to Google Drive.

Today, I had to restart the virtual machine, and now FreeFileSync refuses to start, asking for activation. However, it says it is already installed on one device (yes, this device! 🙂). This has happened before (about a month ago), and at that time I was able to remove the license from the website and reactivate it. Now, however, it says I have to wait until April 4th, 2026 to do that.

I have been using FreeFileSync for a couple of years now, and this is the first time I’ve encountered this issue.

Any clues?

My kindest regards,
Daniel Caetano

[xCSxXenon]

Try reinstalling it entirely

[djcaetano]

Thanks for the tip. I tried it, but unfortunately the result is still the same. :(

[djcaetano]

Just a correction in the title... kkk it is de business license, not donation (donation is the one I use at home).

[Plerry]

There have been some earlier posts in this forum regarding problems with FFS license registration when using virual machines.
The conclusion is that virtual machines that each time look like a new device to FFS are currently not supported.
Consider installing the your donation or business edition on your base machine/server.

[djcaetano]

I believe it has something to do with an update to the virtualization OS. I’ll see what I can do about it.
Thanks!