Error accessing Volume Shadow Copy Service

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Posts: 1
Joined: 7 Jan 2003

tmcmanus

As a test, I was trying to sync my Outlook.pst file. It works if Outlook is
not running, but when it is, I get:

Error copying locked file
"C:\Users\TMcManus\AppData\Local\Microsoft\Outlook\Outlook.pst"!

Error accessing Volume Shadow Copy Service!
(Error calling "backupComp->AddToSnapshotSet".
HRESULT: 0x8004230f,
Facility: COM/OLE Interface Management,
Win32 Error: Volume: "C:\")

I am running Win7 Pro x64 SP1. Advanced Global settings has Copy Locked Files
ticked. Is there something I need to setup on my OS for this to work?
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Site Admin
Posts: 7212
Joined: 9 Dec 2007

Zenju

0x8004230f is VSS_E_UNEXPECTED_PROVIDER_ERROR for which MS writes "The
provider returned an unexpected error code." This doesn't give much of a clue,
maybe resetting VSS helps (FFS help file -> VSS)