SharePoint (Office 365): Mapped network share not found in task scheduler

[RobTitian16]

Hi all,

I'm new to using this software, so apologies if this has been asked before.
I'm currently having issues syncing with SharePoint on Office 365. I've mapped a network drive (S:) that points to the SharePoint site and have set-up the scheduled tasks with the user account that connects to the SharePoint site. However, when running the scheduled task, the log says:

Error: Cannot find the following folders:
D:\SharePoint\Templates
S:\Templates

Does anyone know why it wouldn't be able to see the S and D drives? The D is a local hard drive, so there shouldn't be any issues there as far as I can see.
Any help with this would be greatly appreciated.

Regards,

Rob

[JustOneLook]

I always use the button "save as batch task" for running tasks in the scheduler. There's a page reference in the dialog explaining how to create the appropriate Windows task.

[RobTitian16]

I always use the button "save as batch task" for running tasks in the scheduler. There's a page reference in the dialog explaining how to create the appropriate Windows task.

Thanks, this is what I did.

The batch job runs fine when run manually, but when run through a scheduled task it says:

"Cannot find the following folders:
S:\Templates
... Unable to connect to "Https://companyname.sharepoint.com".
Error Code 1244: The operation being requested was not performed because the user has not been authenticated. (WNetAddConnection2)"

But I can access both the SharePoint site (that's mapped as the S: drive) and the D: drive perfectly fine. I can also copy it manually, so I'm not sure why it's giving me this error...

[Zargron]

Have you already sorted this out? If not, have you set the scheduled task security options appropriately?
Perhaps tried "run with highest privileges"?

[RobTitian16]

Have you already sorted this out? If not, have you set the scheduled task security options appropriately?
Perhaps tried "run with highest privileges"?

No, it's still an issue. It's running as the SP Admin account, and when logged in and double-clicking on the batch file, it works perfectly. But when running it as a scheduled task, it says it can't find the S drive.
I've tried running it with highest privileges to no avail.

[Zenju]

What user are you running the scheduled task under? That's likely the problem cause.

[RobTitian16]

What user are you running the scheduled task under? That's likely the problem cause.

It's a user called SP Admin. It's a member of the local administrators group and it's also the same account I've used to map the SharePoint drive with. I've also logged in locally with it to ensure it can see the drives correctly. It does have permission to view the S drive (as I said - it runs the batch perfectly fine).

[Zenju]

Try running without "highest privileges" because the network shares won't be visible then:
https://support.microsoft.com/en-us/kb/937624

[DrLove73]

Create a task with same settings as your task but use something like "net use > c:\task_network.txt" and then see what is the output, if it really sees the drive.
I think that if you run cmd/bat using "Run as Administrator" (or was it elevated command prompt?), then no matter you are already admin it will use local Administration account. Run "echo %username% >> c:\task_network.txt" inside the task to write down the exact user used.

[Zenju]

I've added a new FAQ item with solutions to common network problems in combination with Windows Task Scheduler:
https://freefilesync.org/faq.php#task-scheduler-network