HELP! FFS 9.0 installation crashes on Windows Vista

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Posts: 6
Joined: 19 Mar 2016

Karia

Hello,

I've been successfully using several previous versions of FFS on my Windows Vista SP 2 (x86) machine. For some reason, though, the installation of the new 9.0 version crashes on this machine.

The crash information is as follows:

Problem signature:
Problem Event Name: APPCRASH
Application Name: FreeFileSync_9.0_Windows_Setup.tmp
Application Version: 51.1052.0.0
Application Timestamp: 57051f89
Fault Module Name: FreeFileSync_9.0_Windows_Setup.tmp
Fault Module Version: 51.1052.0.0
Fault Module Timestamp: 57051f89
Exception Code: c0000005
Exception Offset: 0005c58d
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1035
Additional Information 1: f18b
Additional Information 2: ad7cdbb0fd46c609ee273396d428b591
Additional Information 3: d6f6
Additional Information 4: 7fec582518a2e90a6e9cbaee85b75152

My Windows language version is finnish (hence the Locale ID 1035) - I only translated these lines so you could read them more easily :).

Too bad I've already uninstalled the previous version, so I'm now completely without a functioning backup solution. Please help! I truly hope this is not because MS no longer supports Vista...! If this is the case, could you please make the latest pre-9.0 version available (8.10 it was, I think?) so that I could install that instead...?

t. Karia
User avatar
Site Admin
Posts: 7212
Joined: 9 Dec 2007

Zenju

Confirmed. I've uploaded a new version that fixes the crash. (You might have to clear your browser cache before downloading.)
Posts: 6
Joined: 19 Mar 2016

Karia

THANK YOU!! :) Your dedication and level of service is simply unbelievable!