unable to activate manually (macOS)

Posts: 2 · Edcovington 13 Sep 2018, 22:43

Using old version for years (Mac), upgraded to donation version today.

When open app I receive dialog box saying Failed to activate ....
Invalid HTTP response:""

I got a key from the internet, but it will not let me type or paste into the dialog box labled: Enter Activation Key

Posts: 7212 · Zenju 14 Sep 2018, 08:47

What do you mean you can't type into the input box. What happens instead?

When open app I receive dialog box saying Failed to activate ....
Invalid HTTP response:"" Edcovington, 13 Sep 2018, 22:43

Is some firewall blocking the internet access?

Posts: 2 · PaddySwiss 21 Sep 2018, 01:01

I have the same issue. Even if I get the Activation Key, I can't type it into the input box.
I don't think that it's a Firewall issue. The box doesn't accept any keyboard input.
My macOS is the latest one (10.13.6).

Posts: 7212 · Zenju 21 Sep 2018, 09:22

Fixed! I've updated the macOS Donation Edition; the input field should work now.

Posts: 2 · PaddySwiss 21 Sep 2018, 22:42

Hi Zenju
Thanks, manual activation is working now for me. However, the automatic version check is still not working, but I've found the reason: the Web-Protection module of AVAST AV! After deactivating it, version check is running properly.
I tried to exclude the hostname "freefilesync.org", but it seems that FFS is using another hostname for this version check.
If you provide me the hostname and protocol (http or https), I'll try again to exclude it from AVAST blocking.

Posts: 3 · dbengali 2 May 2019, 15:33

I am having similar problems, but I am not running web filtering or web protection software. is there a known issue with donation edition on mac where the program cannot connect to check for updates?