Number of Users

Posts: 9 · FranciscoM 25 Jan 2019, 06:37

I have purchased a donation edition for 2 users. When I install updates, it has started showing me that there are 4 users. I have however only installed this on my two macs, which I synchronise via a NAS server. Any idea what the reason could be?

Posts: 7212 · Zenju 25 Jan 2019, 15:09

This is (only) a display issue due to how FFS counts versions on macOS. I've improved the respective algorithm, but it will take at least one new FFS version until it shows correctly.

Posts: 9 · FranciscoM 3 Feb 2019, 16:21

Thanks

Posts: 9 · FranciscoM 28 Sep 2019, 05:52

I have a new problem re number of users: I've just upgraded from a 2011 iMac to a 2019 model. While I still have the old one running while I am setting up the new, I have deleted FreeFileSync on the old and also restarted the machine. However, on the new one, it still tells me that I have now 3 licences in use when it should be 2. How can I fix this?

Posts: 7212 · Zenju 28 Sep 2019, 09:16

The number isn't automatically decreased but there is still some leeway to support hardware migration cases such as yours, so it should be fine.