Folder contains child item without a name ??

[phanco]

Hi,

For a few years now I have been using FFS to periodically sync with a mix of external usb disks and a NAS.

Tried to do my NAS sync for the first time in a while today and the compare fails with the message :

Cannot read directory "W:\Itunes Library Backup".
Trav::getItemName: Data corruption; Folder contains child item without a name.


I've tried everything I can think of (disc scan, trying to sync to a new blank folder as a test) but it seems that FFS just wont work with my SAMBA connected NAS device ?

Any help gratefully received!

[Zenju]

What do you see when you manually open this folder? Which OS?

[phanco]

Its windows 10 pro 1803

That folder is a new folder, completely empty and I'm trying a left->right mirror synchronization (i.e. basically copying folder a into folder B). the W: drive is the target folder on the NAS

[Zenju]

So the error with FreeFileSync is repeatable? Which FFS version are you using? When you say this folder (W:\Itunes Library Backup) is empty, you mean you can open it in Windows Explorer and it contains no items?
Can you send me a Process Monitor trace for the time when the above error is shown? https://freefilesync.org/faq.php#trace

[phanco]

Currently on 10.12 but also happened prior to refresh to latest version (not sure what previous version was)...

The W: drive folder is empty, visible in windows and I can maually copy and paste files into the folder, and delete them.

How do I send a trace - ive have created it with process monitor and have a .chm file - do I just cut and paste the full file here or is there a way to attach ?

[phanco]

procmon.cmo renamed to procmon.txt to allow me to upload...

[Zenju]

The trace file should have a "pml" extension. You can compress it and send it via email (and upload to some cloud storage if needed).

> The W: drive folder is empty
? No "Itunes Library Backup" exists?

[phanco]

where should I email ?

[Zenju]

Did you read https://freefilesync.org/faq.php#trace ?

[phanco]

apologies I skim read - will email the zipped log...

[phanco]

log sent

[Zenju]

I don't see any indication of "Itunes Library Backup" in the trace. What was the error message that is captured?

[Zenju]

Is \\192.168.0.45\PHANCONAS\Itunes Data Backup\ the folder that fails with the above error message and is logged by your Process Monitor trace?

If so, does the following version avoid the error?
https://www.mediafire.com/file/uw0gpb3d2pc331c/FreeFileSync_10.13_%5BBeta%5D_Windows_Setup.exe

[phanco]

sorry yes it was that folder - I must have changed the name in the various experiments I was trying.

that beta version above appears to be working (but as I had deleted the original folder in my test, is now mirroring 157GB of data ...) - but its certainly got past the point in the compare it was failing at before ...

(time remaining 10 hours!)

[phanco]

Hi Zenzu, I can confirm that the latest beta has resolved my issue entierly. Massive thanks for solving a very frustrating issue!