Install fails

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Posts: 8
Joined: 4 Jun 2018

chickpea

Just downloaded 10.20.

Ran the install routine. It gets about 10% of the way through and then says it can't create a file that already exists.
The file it apparently can't create is FreeFileSync.exe!

It's apparently created a file that I can delete, rename, or remove in any way. I suspect something weird has happened with a previous installation.

Please advise.
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Posts: 7211
Joined: 9 Dec 2007

Zenju

Check AV.
Posts: 8
Joined: 4 Jun 2018

chickpea

AV is fine with it. I had to download lockhunter to delete the file on reboot before I could get rid of it. It said that FreeFileSync.exe was running under System, which is why I couldn't delete it.

I've now managed to install successfully, but..

I made a donation before downloading, but I don't seem to have the "donation edition". Clicking on the button to get it does nothing.
Posts: 8
Joined: 4 Jun 2018

chickpea

I've used Lockhunter on it again, and it's now apparently running in its own context, not under System.