Cannot get process information.Error code 0x80041013

Get help for specific problems
Posts: 1
Joined: 15 Jul 2020

patrick@derwael.be

Hi there

Running FreeFileSync V10.65 64bits on Win 10

I have one single sync job which syncs one directory tree to a USB drive
After starting the sync, files are copied and the job hangs on "creating file R:\backup\sync.ffs_lock"
2 minutes later, I get the following error message

12:23:18 Error Cannot get process information.
Error code 0x80041013 [IEnumWbemClassObject::Next]


Important to notice: all files are copied successfully and I have full rights on the destination R:\

Any clue about what this could be??

Thanks!
-------------------------------------------------------------------------------------

<?xml version="1.0" encoding="utf-8"?>
<FreeFileSync XmlType="GUI" XmlFormat="16">
<Compare>
<Variant>TimeAndSize</Variant>
<Symlinks>Exclude</Symlinks>
<IgnoreTimeShift/>
</Compare>
<Synchronize>
<Variant>Mirror</Variant>
<DetectMovedFiles>false</DetectMovedFiles>
<DeletionPolicy>Permanent</DeletionPolicy>
<VersioningFolder Style="Replace"/>
</Synchronize>
<Filter>
<Include>
<Item>*</Item>
</Include>
<Exclude>
<Item>\System Volume Information\</Item>
<Item>\$Recycle.Bin\</Item>
<Item>\RECYCLER\</Item>
<Item>\RECYCLED\</Item>
<Item>*\desktop.ini</Item>
<Item>*\thumbs.db</Item>
</Exclude>
<TimeSpan Type="None">0</TimeSpan>
<SizeMin Unit="None">0</SizeMin>
<SizeMax Unit="None">0</SizeMax>
</Filter>
<FolderPairs>
<Pair>
<Left>C:\Users\dpa\Documents</Left>
<Right>R:\Backup</Right>
</Pair>
</FolderPairs>
<Errors Ignore="false" Retry="0" Delay="5"/>
<PostSyncCommand Condition="Completion"/>
<LogFolder/>
<EmailNotification Condition="Always"/>
<Gui>
<MiddleGridView>Action</MiddleGridView>
</Gui>
</FreeFileSync>