FFS does not recognize files on one side

[suhper]

Heya,

i got 6 network drives to sync with 6 local folders.
2 of them doin it fine, but 4 of them dont show any content an the network
drive, an there is lots of content.
There is no Problem with creating files manually.
Permission is full and user is everyone.
i can do 1 sync, so everything in the local folder will be copied to the
network driver, but after comparing them again there is nothing, just like
before.
The DB file was written correctly, because in next sync he wants to erase the
files from local folder (because they arn't existing "anymore" on the right
side - but they do...)

Any idea what the problem could be?

thanks in advance

[Zenju]

What FFS version are you using and on what operating system? If it is Windows:
does deleting FindFilePlus_x.dll from <ffs installation folder>/bin help?
Try to simplify your scenario to the point where you scan a single folder
only, which does not find anything, but should. Then run a Process Monitor log
while doing so (http://technet.microsoft.com/de-de/sysinternals/bb896645). This may give some clue what's happening.

[suhper]

system is Windows Server 2003 Standard x32
renaming "FindFilePlus_Win32.dll" to "_FindFilePlus_Win32.dll" worked like a
charm!
is this a bug or something?

super quick response, thanks a lot!

regards

[Zenju]

Yes, it's a bug, not in FFS, but in the file system layer implementation of
the network share. FFS first tries a slightly non-standard way to traverse a
directory, but revert to standard in case of failure. The bug in your scenario
is that the fs layer obviously fails, but does not report as such.
It would be great if you could provide a Process Monitor log of FFS not
finding any entries (= using FindFilePlus_x.dll). Maybe I see some issue/error
that allows me to detect this case.

[hchaase]

I have the same problem. But as this is a quite old topic, things has properly changed.
FindFilePlus_x.dll from <ffs installation folder>/bin is not there in my installation.

My setup:
I am on windows 10 FFS 8.10. one way "sync" of local folders to folders on a external usb hard-disk.

folderA/ -> extHD/folderX/folderY
folderB/-> extHD/folderX/

I had a working sync.
When I synced folder again now, FFS tells me that the content of folder Y is not in folder A (but it is). I thought it could be something with daylight savings, so backed up (as it is one way nothing would happen to my files on pc). Then I scanned again and FFS tells me that the files is no longer on Y (they were deleted as expected). I back up again, and scan again to check. Now FFS tells me that the files in folder A is not in folder Y.

the files is on both sides so why is FFS only detecting them one side (and not the same side)

thanks

[Zenju]

Have you checked this? https://freefilesync.org/faq.php#explorer-mismatch

If you really have a case where FFS does not list a file that Windows Explorer shows, then the next step is to simplify your test case so that FFS only scans the containing folder. Finally a Process Monitor trace will give more insights.