Westen Digital Local Cloud Performance

Get help for specific problems
Posts: 2
Joined: 21 Oct 2022

richotchkiss

Getting horrible performance when attempting to sync to Western Digital cloud/network drive (on my loccal network). Both the drive and computer are connected by ethernet cable.

At the time I write this FFS has been trying to sync a <3MB jpeg file from the cloud drive to a local disk for over 15 minuts. Just copying files with Windows Explorer is slow, but this is ridiculous. Anyone else have experience with Western Digital network drives?
Posts: 2
Joined: 21 Oct 2022

richotchkiss

Also, while FFS is syncing, Explorer just about dies (takes minutes just to bring up a file save dialog or delete a file and other similar performance issues).
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Posts: 4867
Joined: 11 Jun 2019

xCSxXenon

Sounds like the drive is failing. Check the SMART data on it or take it to someone who can
Posts: 3
Joined: 16 Mar 2023

Manuel Antuna

I am new with my cloud ultra2 wd and I have no idea how to configure it with this software, the intention is two machines in my small company are backed up in my nas but this is at another physical address than the machines and I don't know how I can access them , the question where I can get help to achieve it
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Posts: 4867
Joined: 11 Jun 2019

xCSxXenon

You will need to set up remote access to the NAS
Posts: 3
Joined: 16 Mar 2023

Manuel Antuna

xCSxXenón
The problem is that I have no idea how to get it.
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Posts: 4867
Joined: 11 Jun 2019

xCSxXenon

You'll want to start with the WD instructions
Posts: 3
Joined: 16 Mar 2023

Manuel Antuna

si sera muy bueno