I cannot install the 11.29 Donation Edition on Mac OS Ventura 13.1

[juanraina]

I cannot install the 11.29 Donation Edition on Mac OS Ventura 13.1.
When I try, during the installation a pop up appears and I accept it but the installer get me an error saying:
"Error while installing".

I have tried to install previous versions too without no success.

I have wrote and email to zenju [at] freefilesync.org but I had not go any solution yet.

Thanks in advance!

[xCSxXenon]

Restart the computer, disable any AntiVirus you have installed

[juanraina]

I have not got any antivirus installed and I have restarted without no success.

[Zenju]

Maybe there is some popup dialog or something else that could give a clue?

[einarenrique]

Someone found the solution for this, just drag the installer pkg from the downloads folder to the desktop.

[juanraina]

Yeah! Thanks! It works perfectly!

[Zenju]

I believe there was a popup dialog asking "Do you want to grant FreeFileSync access to the Downloads folder", that you declined?

[juanraina]

No, there wasn't any popup asking about that

[Zenju]

Perhaps the "Installer Log" is showing some relevant info? See:
https://apple.stackexchange.com/questions/275915/debugging-the-installer-encountered-an-error-that-caused-the-installation-to-fa

[Zenju]

Got a log via email:

NSUnderlyingError = "Error Domain=PKXARArchiveErrorDomain Code=101 \"archive open failed\"

Google leads to this:
https://forum.scalerplugin.com/t/cannot-install-2-7-0-update-on-macos-ventura/11989/13

...suggesting to "move the installer to the desktop".

Sounds familiar.

Apparently Ventura is yet another macOS update that's messing with security settings.

Why? Does it need extra entitlements?

[Zenju]

Error caused by Dropbox app!??

https://forums.macrumors.com/threads/install-with-pkg-file-failed.2367425/post-31809642
Effing Dropbox. Move the pkg file out of anything that is part of Dropbox (which, unless you changed things, includes Downloads, Documents, and Desktop). I moved mine to iCloud Drive and viola everything worked fine.

https://answers.microsoft.com/en-us/msoffice/forum/all/installer-office-2021-on-m1-mac-with-ventura-fails/06e66c3f-e6eb-4e8f-b9ec-cbdf98decddf#threadSummaryAnswersSection
running a clean installed ventura with the latest Dropbox app installed. I downloaded the package from portal.office.com and saved into my dropbox. i wasnt able to install from dropbox, but if i copy the installer into desktop of my mac, then everything worked - it seems to be a problem with where the installer package is located. hope this helps.