weird sync issue where a folder is ignored

Posts: 37 · Louiscar 15 Sep 2025, 20:55

I just created a backup job which copies C:\Users\Jaws4\AppData\Roaming\Mozilla to another location.

In the above folder are 2 other folders:
"Extensions" & "Firefox"
"Extensions" is actually empty and "firefox" contains lots of data and folders

When I execute this - ONLY the "Extension" folder is copied. "Firefox" is ignored completely.
I cannot force this to copy the "Firefox" folder unless I create 2 separate jobs to copy the 2 folders separately. I shouldn't of course HAVE to do this.

What is even more weird is if I make a copy of Firefox folder eg. "Firefox_copy", this folder is copied no problem. I'm at a loss to figure out what is the issue.

Any idea what might be going on here??

Posts: 37 · Louiscar 15 Sep 2025, 21:01

It is looking very much like it won't copy this folder all the time it's called "Firefox".
If I rename it eg. "firefox_" - no problem. Rename it back to "Firefox" ... nope. Is this a bug or a feature???

Posts: 4866 · xCSxXenon 16 Sep 2025, 01:46

Check your filters

Posts: 37 · Louiscar 16 Sep 2025, 02:19

Check your filters xCSxXenon, 16 Sep 2025, 01:46

100% on the button ... thanks so much !

Posts: 4866 · xCSxXenon 16 Sep 2025, 02:30

Been around the block lol
Glad it's working

Posts: 37 · Louiscar 16 Sep 2025, 12:29

Been around the block lol
Glad it's working xCSxXenon, 16 Sep 2025, 02:30

I hadn't thought about that actually. I put a filter in as I had a backup to do personal folders and stuff.
I'll be sure to check in future. thanks again.