RealTimeSync Stops Running

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Posts: 3
Joined: 2 Aug 2023

jacobjc

I totally LOVE FreeFileSync and RealTimeSync. I've been using FreeFileSync for years, but only recently started using RealTimeSync. The reason? I just didn't know what it was. Now that I know what it is and what it does, I use it constantly. I do have a problem, though. I'm running Windows 10 Home Edition, Version 22H2 and have RealTimeSync running as a startup application. Every so often, and for no apparent reason, RealTimeSync will just stop running. When it happens, rather than manually restarting it, I just restart my computer to initialize everything and RealTimeSync comes up running with no problems. This isn't a problem as much as it is a nuisance. I don't know if anyone else running RealTimeSync with Windows 10 has had this problem, but if they have, I'd really like to know how they resolved it.
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Posts: 4867
Joined: 11 Jun 2019

xCSxXenon

You could look at Event Viewer's Application logs and see if there is any info there.
Posts: 3
Joined: 2 Aug 2023

jacobjc

As far as I can tell, Event Viewer is an old Windows NT app, and I don't have it. I'm running Windows 10, and the comparable app appears to be Task Scheduler, which is the app that does the RealTimeSync launch at startup. I reviewed the settings and changed a few things, but I doubt it will make a difference. RealTimeSync is actually failing after startup and login, sometimes days after startup and login, so unless Task Scheduler is shutting it down after startup and login, which it does have the capability of doing, I think the problem must be somewhere else. I changed any settings in Task Scheduler that even slightly looked like they could possibly turn off the app, but there wasn't an obvious smoking gun that's shutting it down.
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Posts: 4867
Joined: 11 Jun 2019

xCSxXenon

Event Viewer is absolutely still available, even in Windows 11.
Right-click the start menu and it will be in there.
Posts: 3
Joined: 2 Aug 2023

jacobjc

Whoa, you're right. When I Googled Event Viewer, it sounded like an old NT app that went the way of the dinosaurs, but it sure isn't. I just checked the logs and couldn't find any failures that pertained to the RealTimeSync app. The bad thing is, I can never predict when the app is going to stop, so unless someone else has had the same problem, all I can do is continue to monitor the app and, if it fails, hopefully it'll show up in the Event Viewer logs, somewhere. But, since none of the other failures were in the logs, it's doubtful that the next failure will show up either. Are there any other system or application logs that I can check?