Install Crash Win 7

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Posts: 2
Joined: 26 Jun 2017

marlowe

Updating from FFS 7 I have tried to install 9.1 and receive the following:

Problem signature:
Problem Event Name: APPCRASH
Application Name: FreeFileSync_XP.exe
Application Version: 9.1.0.0
Application Timestamp: 59249ee6
Fault Module Name: FreeFileSync_XP.exe
Fault Module Version: 9.1.0.0
Fault Module Timestamp: 59249ee6
Exception Code: 40000015
Exception Offset: 004025fc
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 548a
Additional Information 2: 548a9bc4b33778578ab609cd4a56c2e1
Additional Information 3: ce22
Additional Information 4: ce22624372737960877d062de8348796

Tried to install 8.10 and got same result. Tried to install over old version and as clean install but still appcrash. Tried to install as 32-bit as well as 64-bit but appcrash either way. No longer have a working version so appreciate any help.
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Site Admin
Posts: 7327
Joined: 9 Dec 2007

Zenju

And no crash dump file was created automatically? Can you manually create one and send me when the crash occurs? https://freefilesync.org/faq.php#crash
Posts: 2
Joined: 26 Jun 2017

marlowe

9.1 dump sent.