Windows 9.2 install.dat missing

Posts: 3 · IrelandHself 20 Jul 2017, 21:03

I just downloaded the files for the first time and tried to run FreeFileSync and received this message:

FreeFileSync - An exception occurred
Installation Files are corrupted. Please reinstall FreeFileSync
Cannot open file "C:\Program Files\FreeFileSync\Install.dat"
Error Code 2: The system cannot find the file specified.
[CreateFile]

I am running Window 7 Home Premium Version 6.1
I have downloaded FreeFileSync multiple times and reinstalled it multiple times. Still get the same error message. Please help.

Posts: 7283 · Zenju 21 Jul 2017, 13:34

Maybe some other tool (overzealous AV?) is somehow interferring with the installation? No error messages?

Posts: 3 · IrelandHself 21 Jul 2017, 16:22

I thought of that, but I can't find anything that would be interfering. Is there any way to get the install.dat and just plug it in?

Posts: 293 · Gianni1962 21 Jul 2017, 16:29

No error messages during FFS installation?

What's your antivirus?

Look for install.dat in the quarantine section of your antivirus.

Posts: 3 · IrelandHself 21 Jul 2017, 17:05

Thanks, but I don't have anything running that would prevent it from loading. There's nothing in quarantine to be able to dig out. And no error messages during FFS installation.

Posts: 7283 · Zenju 24 Jul 2017, 13:24

The next logical step is to have a look at a Process Monitor trace to see what's actually going on at a file system level: https://freefilesync.org/faq.php#trace