Setup was unable to create the directory

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Posts: 4
Joined: 14 Nov 2016

japastor

Just donated and tried to install FreeFileSync 10.0 [Donation Edition], and got the following message:

Setup - FreeFileSync 10.0 [Donation Edition]
Setup was unable to create the directory
"C:\ProgramData\FreeFileSync".
Error 183: Cannot create a file when that file already exists.

Needless to say, "C:\ProgramData\FreeFileSync" doesn't exist. I have admin privs, but I also tried running the setup as Administrator -- same problem.

Never had this problem with the free edition.

Any suggestions?
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Posts: 7211
Joined: 9 Dec 2007

Zenju

Can you send me a Process Monitor trace of this? https://freefilesync.org/faq.php#trace
Perhaps some other application is messing with the installer process? (e.g. AV)