Installation problem

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Posts: 2
Joined: 21 Oct 2020

AirBuddha

Unable to use this software, just donated even before using it but receive error trying to install. Please advise asap. Thank you!
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Posts: 7506
Joined: 9 Dec 2007

Zenju

Most likely some security software, or AV software is interfering.

If you still can't find out which software is causing issues:
https://freefilesync.org/faq.php#trace
Posts: 2
Joined: 21 Oct 2020

AirBuddha

All my security was disabled before installation. I can install the free version without a problem but would like the features in the donate version. I've even tried installing in safe mode to no avail. I've tried to install on different drives as well,only the free version will install. Any clues? Thanks!
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Posts: 7506
Joined: 9 Dec 2007

Zenju

Feel free to send a trace file and I'll check:
https://freefilesync.org/faq.php#trace
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Posts: 4867
Joined: 11 Jun 2019

xCSxXenon

You could run RevoUninstaller to completely wipe the free version from existence and try to install the donation version again