failed to mount windows share connection refused

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Posts: 18
Joined: 5 Feb 2021

jimmyfarmer123

I have an external usb drive connected to my router for backing up purposes.
Everything was working fine until I attempted to setup a backup from my phone so that if I plugged my phone in it would automatically back up the data on my phone. When I did that I fell asleep with my laptop and phone on me while it was copying and I managed to unplug my phone in my sleep. Ever since then I cannot access the external drive. I get the following error:

"failed to mount windows share connection refused"

When I login to my router I can see the hard drive is there but if I try to see the folders I have created on the hard drive it doesn't load, there is a status bar that just keeps spinning and nothing ever happens.

I tried disconnecting and reconnecting the hard drive but that's about the extent of the troubleshooting I've done. I'm not really sure where to begin with this?

I am running Linux Mint if that makes any difference.

Any suggestions would be greatly appreciated.
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Posts: 2946
Joined: 22 Aug 2012

Plerry

Did you try restarting your router?
What if you connect your usb-drive directly to your laptop?
Posts: 18
Joined: 5 Feb 2021

jimmyfarmer123

Yes, I tried restarting the router.
When I hooked hard drive up directly to laptop there was an error that came up and none of my files were accessible or even visible for that matter. I thought about it realized there is nothing on the drive that I couldn't just back up again so I reformatted and that worked. I was trying to avoid that since my initial backup takes a very long time but I probably would have wasted more time trying to figure out how to fix it so I just went the easy route

Thanks for your help
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Posts: 4867
Joined: 11 Jun 2019

xCSxXenon

Glad you got it fixed! Hearing what happened when you plugged it into your computer, you probably could have ran "chkdsk /f X:" where X was the drive letter