No Internet Connection - Update required

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Posts: 3
Joined: 11 Mar 2022

dianepolyson

Hello !

On my computer, Internet is disconnected because I work with sensitive files. FreeFileSync works perfectly without it but every couple of minutes when I launch a sync, an error message pops up saying :

"the number of the FreeFileSync's version is unavailable on the internet. A newer version is probably available. Would you like to check now ?
ETIMEDOUT: Operation timed out [connect]"
error message
error message
free file sync.png (33.89 KiB) Viewed 738 times
It is very annoying since it stops my sync and I have to hit cancel and stay in front of my computer in case it pops up again ...

Could you please help me get rid of these messages ? I already unchecked "control if a new version is available every week" but can't seem to find anything else...

Apologies if this topic has been raised before!

Thank you all
:)
Diane
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Zenju

Online access has been migrated to using libcurl since FFS 11.16, so this is worth a retest with the latest version.
Posts: 3
Joined: 11 Mar 2022

dianepolyson

thank you ! I will try that !
Posts: 3
Joined: 11 Mar 2022

dianepolyson

it does the same infortunately ...
btw i'm on macOS Catalina 10.15.7 on a mac Pro 7.1 2019
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Zenju

What error message are you seeing?
Posts: 1202
Joined: 8 May 2006

therube

Do you have
• Help | Check for updates... -> Check automatically once a week
enabled?

This thread alludes to the check becoming (re-)enabled, Disable reenabling auto update check.

If you disable the auto update check, do you still get the update check & associated message dialog?
If you disable the auto update check, does it stay disabled for you?
Posts: 1202
Joined: 8 May 2006

therube

I have no Internet at home.
I did have 'Check automatically...' enabled, but leaving DC open did not result in any message.
I then manually checked for updates at which point I did then get a message, but it was different from what you posted above.

(I don't recall the exact message, but instead of "timed out", it probably said "not available".)