Search found 12 matches

by Jollytar
30 Jun 2021, 21:58
Forum: Help
Topic: Donation Version
Replies: 18
Views: 6886

Re: Donation Version

OK. Do you know the duration of the donation period? Is it tied to the donation amount?

The last of my questions.
by Jollytar
30 Jun 2021, 19:00
Forum: Help
Topic: Donation Version
Replies: 18
Views: 6886

Re: Donation Version

Well that seems to explain everything except the issue of why I never got to install the donation edition but I guess that is now water under the bridge.

So the only question I have now is how long does the auto-updater work? As I looked at the website I was left with the impression it was a ...
by Jollytar
30 Jun 2021, 18:23
Forum: Help
Topic: Donation Version
Replies: 18
Views: 6886

Re: Donation Version

Thank you for seeking clarification. I will try and answer your questions as best I can. Let me state I am not a power user and at this point I only use the app every 6 weeks or so. Sometimes us older users require a little assistance.

First I posted this same quest for assistance here in another ...
by Jollytar
30 Jun 2021, 16:15
Forum: Help
Topic: Donation Version
Replies: 18
Views: 6886

Re: Donation Version

You do not seem to understand I never got it.....NEVER. Had I got the donation edition it would have auto updated and I would not have any issue, would I? I posted that screenshot to show what I get from the email I received back when I made the donation. Also the owner of the app could have ...
by Jollytar
30 Jun 2021, 02:33
Forum: Help
Topic: Donation Version
Replies: 18
Views: 6886

Re: Donation Version

I want to update you all. I did not receive any response from Zenju to my post above. I further sent another email outlining my difficulty - no response.

In total I have sent 3 emails and started 2 threads here. So I must say the support I have received (NONE) really sucks despite having made a ...
by Jollytar
21 Jun 2021, 14:12
Forum: Help
Topic: Donation Version
Replies: 18
Views: 6886

Re: Donation Version

I regret I am not as computer savvy as most but I do my best. As mentioned I email you twice without response. As well I started 2 threads on this venue to try and resolve my issue. The first thread you ignored. This thread another user added on and you sorted him out and no response to me. I ...
by Jollytar
20 Jun 2021, 12:08
Forum: Help
Topic: Donation Version
Replies: 18
Views: 6886

Re: Donation Version

How about me, I've not received a response from you? I am happy to send you a pic of the email response I got after my donation and when I click on the link in the email I received after my donation.
by Jollytar
19 Jun 2021, 12:54
Forum: Help
Topic: Donated via PayPal on 04Apr BUT did not see a confirmation eMail
Replies: 5
Views: 3222

Re: Donated via PayPal on 04Apr BUT did not see a confirmation eMail

Hello I understand what you say BUT I sent you two emails, including screenshots, explaining my difficulty and have yet to get a response. I tried the link I originally received but it says it has expired. I would sure appreciate some assistance to get me on track. Thanks
by Jollytar
19 Jun 2021, 00:50
Forum: Help
Topic: Donation Version
Replies: 18
Views: 6886

Donation Version

I made a donation immediately after my first use of the Free version. Unfortunately, I've not been able to obtain the upgrade to the Donation version. I tried sending an email twice to the only email address I could find but I think it is the email of the site developer as I. did not get any ...
by Jollytar
31 May 2021, 13:09
Forum: Help
Topic: Donation Edition
Replies: 4
Views: 3476

Re: Donation Edition

Well I definitely do not have the donation version. I shall have to contact the developer. Thank you for your assistance.
by Jollytar
31 May 2021, 11:22
Forum: Help
Topic: Donation Edition
Replies: 4
Views: 3476

Re: Donation Edition

I checked that before posting. Unfortunately I am unable to see which version I have when viewing the "About" screen. However when I bring up the About screen it immediately asks for a donation which leads me to think it is the Free version I have? Having said that the version I do have is from a ...
by Jollytar
30 May 2021, 21:16
Forum: Help
Topic: Donation Edition
Replies: 4
Views: 3476

Donation Edition

Hello, I have the donation edition of FreeFileSync V 11.9 but I am unable to get updates. The auto update option is "DISABLED". When I am notified of an update I have to go to the website but am unable to get the donation edition. I must then contact the owner who sends me a link. I have been unable ...