Data Crash

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Posts: 23
Joined: 10 May 2021

dannys22

Apparently something happened at 3:26 am this morning and I now have a DMP file. Can I look at it or should I post it here for someone to look at?
THANKS
Danny
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xCSxXenon

Does it even matter what happened?
Posts: 23
Joined: 10 May 2021

dannys22

Well I'm not sure since the system should have been idle at the time. My concern was if the program crashed due to some Windows issue or an issue with FreeFile. I had an extremely hard time restarting the system, Windows seemed to be hung on something, although I got no Windows error message. If it doesn't seem to be a concern here, then I guess no concern to me, UNLESS it happens again.
Thanks
Danny
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Zenju

If you send me the file, I can have a look:
https://freefilesync.org/faq.php#crash
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xCSxXenon

Gotcha! Most times crashes and glitches are just one-time things. The first place I would check is Event Viewer. It is a program the is built into Windows. Got o Syste, logs and on the right side you can click "filter". I would then only check the errors and critical. I would find the critical entries, which are almost always unexpected shutdowns, but then the entries before those can sometimes lead you in the right direction. Also, check the SMART health of your drives! Gsmartcontrol is great for SATA drives, NVMe drives require command line usage. Or get a health tool from the manufacturer of the drive, most of the big brands have one.
Posts: 23
Joined: 10 May 2021

dannys22

Thanks.... I opened the dmp file in notes and it was a zero byte file, nothing there so I deleted it. There was event listed for the time the dmp was created. The WD Dashboard shows excellent health on my HD. I find sometimes the computer acts stupid, so I reboot and everything goes fine. I run it 24/7.
Thanks for the help.
Danny
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Joined: 11 Jun 2019

xCSxXenon

I run mine 24/7 and will also get these at random times. It's usually from something else, like a bad shutdown, that kills FFS before it can even make a useful dmp file.